Matillion incident

Snowflake loading error

Minor Resolved View vendor source →

Matillion experienced a minor incident on May 1, 2025 affecting Pipeline Execution and Custom Connectors and 1 more component, lasting 14h 14m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 01:24 PM UTC
Resolved
May 02, 2025, 03:39 AM UTC
Duration
14h 14m
Detected by Pingoru
May 01, 2025, 01:24 PM UTC

Affected components

Pipeline ExecutionCustom ConnectorsPipeline ExecutionCustom Connectors

Update timeline

  1. investigating May 01, 2025, 01:24 PM UTC

    Components: Customers may experience the below error whilst loading into Snowflake. Unable to load data to output: No value present

  2. identified May 01, 2025, 01:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 02, 2025, 03:39 AM UTC

    This incident has been resolved.