MathWorks incident

Issue with multiple applications

Critical Resolved View vendor source →

MathWorks experienced a critical incident on October 20, 2025 affecting Careers at MathWorks and Cloud Center and 1 more component, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 05:55 PM UTC
Resolved
Oct 20, 2025, 09:50 PM UTC
Duration
3h 54m
Detected by Pingoru
Oct 20, 2025, 05:55 PM UTC

Affected components

Careers at MathWorksCloud CenterDownloadsLicense CenterMathWorks StoreMathWorks AccountMATLAB AnswersMATLAB MobileMATLAB OnlineOnline Courses App

Update timeline

  1. investigating Oct 20, 2025, 08:39 AM UTC

    Multiple applications are impacted by a cloud provider issue. We are assessing and will update as we know more.

  2. identified Oct 20, 2025, 10:07 AM UTC

    Adding additional applications.

  3. identified Oct 20, 2025, 10:08 AM UTC

    Adding additional applications.

  4. identified Oct 20, 2025, 11:47 AM UTC

    We are continuing working on restoring these applications.

  5. monitoring Oct 20, 2025, 12:53 PM UTC

    All applications have been restored. We will continue to monitor.

  6. monitoring Oct 20, 2025, 04:32 PM UTC

    ThingSpeak Web and API are currently degraded as the recovery proceeds. Users may get errors and data processing may be delayed.

  7. monitoring Oct 20, 2025, 04:34 PM UTC

    We are continuing to monitor for any further issues.

  8. identified Oct 20, 2025, 05:50 PM UTC

    We are currently experiencing intermittent instability affecting our services due to issues with our cloud provider. Our team is actively investigating and monitoring the situation.

  9. identified Oct 20, 2025, 05:55 PM UTC

    We are currently experiencing intermittent instability affecting our services due to issues with our cloud provider. Our team is actively investigating and monitoring the situation.

  10. identified Oct 20, 2025, 06:57 PM UTC

    We are currently experiencing intermittent instability affecting our services due to issues with our cloud provider. Our team is actively investigating and monitoring the situation.

  11. identified Oct 20, 2025, 06:59 PM UTC

    We are currently experiencing intermittent instability affecting our services due to issues with our cloud provider. Our team is actively investigating and monitoring the situation.

  12. identified Oct 20, 2025, 07:43 PM UTC

    ThingSpeak Web and API are operating normally. Our team is actively investigating and monitoring the situation.

  13. resolved Oct 20, 2025, 09:50 PM UTC

    All applications have been restored.