MarketMan Outage History

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MarketMan had 17 outages in the last 2 years totaling 80h 31m of downtime — averaging 0.7 incidents per month.

There were 17 MarketMan outages since June 18, 2024 totaling 80h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://techstatus.marketman.com/

Critical January 19, 2026

QuickBooks Integration Service Disruption

Detected by Pingoru
Jan 19, 2026, 05:34 PM UTC
Resolved
Jan 19, 2026, 07:50 PM UTC
Duration
2h 15m
Affected: Accounting Integrations
Timeline · 4 updates
  1. investigating Jan 19, 2026, 05:34 PM UTC

    We are currently experiencing a known issue impacting MarketMan’s integration with QuickBooks Online (QBO). As of January 19, 2026, QBO export and sync actions are failing for customers. Our Engineering team is aware and actively working to restore service as quickly as possible. What you may see: * Exports to QBO fail (for example invoices, delivery notes, and other export types). * QBO sync actions fail (for example accounts and related data sync). * Export attempts may return an error. Impact: * Exports to QBO cannot be completed at this time. * QBO integration functions are interrupted until the issue is resolved.

  2. identified Jan 19, 2026, 06:11 PM UTC

    We are currently experiencing a known issue impacting MarketMan’s integration with QuickBooks Online (QBO). As of January 19, 2026, QBO export and sync actions are failing for customers. Our Engineering team has identified the issue and actively working to restore service as quickly as possible. What you may see: * Exports to QBO fail (for example invoices, delivery notes, and other export types). * QBO sync actions fail (for example accounts and related data sync). * Export attempts may return an error. Impact: * Exports to QBO cannot be completed at this time. * QBO integration functions are interrupted until the issue is resolved.

  3. monitoring Jan 19, 2026, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 19, 2026, 07:50 PM UTC

    This incident has been resolved. Any QBO exports completed during the outage will process autonomously within the coming hours.

Read the full incident report →

Critical November 18, 2025

Servers error

Detected by Pingoru
Nov 18, 2025, 11:48 AM UTC
Resolved
Nov 18, 2025, 03:22 PM UTC
Duration
3h 34m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 4 updates
  1. investigating Nov 18, 2025, 11:48 AM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2025, 12:05 PM UTC

    We have identified a Cloudflare issue that's impacting our operations. marketman.com domain is Operational

  3. monitoring Nov 18, 2025, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 03:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 27, 2025

Actual versus Theoretical Report is Down

Detected by Pingoru
Sep 27, 2025, 05:19 PM UTC
Resolved
Sep 27, 2025, 06:01 PM UTC
Duration
41m
Affected: Reports
Timeline · 3 updates
  1. identified Sep 27, 2025, 05:19 PM UTC

    The issue has been identified and the fix is being implemented.

  2. monitoring Sep 27, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 27, 2025, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2025

System lagging

Detected by Pingoru
Sep 08, 2025, 02:48 PM UTC
Resolved
Sep 08, 2025, 02:52 PM UTC
Duration
3m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 2 updates
  1. investigating Sep 08, 2025, 02:48 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 08, 2025, 02:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2025

High Server Data Processing Issue- Degraded Performance

Detected by Pingoru
Sep 08, 2025, 11:53 AM UTC
Resolved
Sep 08, 2025, 12:43 PM UTC
Duration
49m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 5 updates
  1. investigating Sep 08, 2025, 11:53 AM UTC

    We are currently investigating this issue.

  2. identified Sep 08, 2025, 12:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 08, 2025, 12:12 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 08, 2025, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 08, 2025, 12:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 22, 2025

Service Disruption

Detected by Pingoru
Aug 22, 2025, 06:27 PM UTC
Resolved
Aug 22, 2025, 06:36 PM UTC
Duration
9m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 2 updates
  1. investigating Aug 22, 2025, 06:27 PM UTC

    MarketMan is currently experiencing a service disruption. Our engineering team is actively investigating the issue to identify the cause and restore functionality as quickly as possible.

  2. resolved Aug 22, 2025, 06:36 PM UTC

    The earlier service disruption has been resolved, and MarketMan is now fully operational. Our engineering team has completed the investigation and confirmed that the issue has been addressed.

Read the full incident report →

Minor July 20, 2025

Mobile app ordering not working

Detected by Pingoru
Jul 20, 2025, 06:53 AM UTC
Resolved
Jul 20, 2025, 07:23 AM UTC
Duration
29m
Affected: MarketMan Mobile
Timeline · 3 updates
  1. investigating Jul 20, 2025, 06:53 AM UTC

    We detected an issue with our mobile app ordering functionality. We are currently investigating. In the meantime, orders can be placed on the web

  2. monitoring Jul 20, 2025, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2025, 07:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 19, 2025

Mobile app not working

Detected by Pingoru
Jun 19, 2025, 01:13 PM UTC
Resolved
Jun 19, 2025, 02:09 PM UTC
Duration
55m
Affected: MarketMan Mobile
Timeline · 3 updates
  1. investigating Jun 19, 2025, 01:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 19, 2025, 01:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2025, 02:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 19, 2025

MarketMan system is down

Detected by Pingoru
Jun 19, 2025, 09:27 AM UTC
Resolved
Jun 19, 2025, 12:18 PM UTC
Duration
2h 51m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 5 updates
  1. investigating Jun 19, 2025, 09:27 AM UTC

    We detected an issue with our Database at 9:15GMT and our engineering team is actively investigating. Users may experience issues logging into the system or system slowness. We're currently gathering data and working to identify the root cause. We apologize for any disruption this may cause to your operations.

  2. investigating Jun 19, 2025, 09:27 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 19, 2025, 09:50 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 19, 2025, 12:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 19, 2025, 12:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2025

MarketMan is down

Detected by Pingoru
Mar 17, 2025, 09:55 AM UTC
Resolved
Mar 17, 2025, 10:06 AM UTC
Duration
10m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 4 updates
  1. investigating Mar 17, 2025, 09:55 AM UTC

    We detected an issue with the MarketMan system and our engineering team is actively investigating. Users may experience slow response times, and inability to log in. Our initial assessment indicates this may be related to a new version that was being deployed. We're currently gathering data and working to identify the root cause. We'll provide another update within 30 minutes or sooner if we have significant findings. We apologize for any disruption this may cause to your operations.

  2. identified Mar 17, 2025, 10:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 17, 2025, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 17, 2025, 10:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 6, 2025

Microsoft Azure servers bug

Detected by Pingoru
Mar 06, 2025, 11:59 AM UTC
Resolved
Mar 07, 2025, 07:16 PM UTC
Duration
1d 7h
Affected: Accounting IntegrationsPoint of Sale IntegrationsSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 2 updates
  1. identified Mar 06, 2025, 11:59 AM UTC

    We identified a bug in Microsoft Azure servers that is causing the MarketMan platform get sporadic outages. We are working with Microsoft to troubleshoot the issue. If error occurs when working in the MarketMan system, please refresh the page and try again.

  2. resolved Mar 07, 2025, 07:16 PM UTC

    Our monitoring tools show that the issue is resolved

Read the full incident report →

Minor February 3, 2025

POS sync delays

Detected by Pingoru
Feb 03, 2025, 08:11 AM UTC
Resolved
Feb 03, 2025, 10:17 AM UTC
Duration
2h 6m
Affected: Point of Sale Integrations
Timeline · 3 updates
  1. identified Feb 03, 2025, 08:11 AM UTC

    We identified POS sync delays. We are now working on a resolution

  2. monitoring Feb 03, 2025, 09:16 AM UTC

    A fix has been implemented and we are monitoring the results. Sales should be coming in correctly.

  3. resolved Feb 03, 2025, 10:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 27, 2024

Malfunction of mobile app ordering

Detected by Pingoru
Dec 27, 2024, 03:04 PM UTC
Resolved
Dec 27, 2024, 04:57 PM UTC
Duration
1h 53m
Affected: MarketMan Mobile
Timeline · 2 updates
  1. identified Dec 27, 2024, 03:04 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 27, 2024, 04:57 PM UTC

    This incident has been resolved. Please make sure to close and restart the app.

Read the full incident report →

Major October 28, 2024

POS Sales Sync missing between October 25-October 27

Detected by Pingoru
Oct 28, 2024, 09:14 AM UTC
Resolved
Oct 28, 2024, 06:11 PM UTC
Duration
8h 57m
Affected: Point of Sale Integrations
Timeline · 4 updates
  1. identified Oct 28, 2024, 09:14 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 28, 2024, 01:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 28, 2024, 05:35 PM UTC

    We are still monitoring the issue. Total sales values should be presented on buyer accounts. Transactions details will be uploaded soon

  4. resolved Oct 28, 2024, 06:11 PM UTC

    The issue is resolved. If you are still experiencing an issue, please reach out to [email protected]

Read the full incident report →

Minor September 11, 2024

Sales sync delays due to system maintenance

Detected by Pingoru
Sep 11, 2024, 12:39 PM UTC
Resolved
Sep 12, 2024, 12:00 PM UTC
Duration
23h 21m
Affected: Point of Sale Integrations
Timeline · 2 updates
  1. monitoring Sep 11, 2024, 12:39 PM UTC

    Due to ongoing system maintenance, Sales sync from POS may be delayed. If you experience anything unusual, please reach out to our support team

  2. resolved Sep 12, 2024, 12:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 8, 2024

buyer.marketman.com not loading

Detected by Pingoru
Jul 08, 2024, 02:43 PM UTC
Resolved
Jul 08, 2024, 03:38 PM UTC
Duration
55m
Affected: Accounting IntegrationsPoint of Sale IntegrationsSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 3 updates
  1. investigating Jul 08, 2024, 02:43 PM UTC

    We are currently investigating this issue.

  2. identified Jul 08, 2024, 02:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 08, 2024, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 18, 2024

Buyer site is not loading

Detected by Pingoru
Jun 18, 2024, 08:13 AM UTC
Resolved
Jun 18, 2024, 08:13 AM UTC
Duration
49s
Affected: ReportsOrdersInventoryRecipes
Timeline · 2 updates
  1. investigating Jun 18, 2024, 08:13 AM UTC

    We are currently investigating this issue.

  2. resolved Jun 18, 2024, 08:13 AM UTC

    This incident has been resolved.

Read the full incident report →