MarketMan experienced a critical incident on June 19, 2025 affecting Accounting Integrations and Point of Sale Integrations and 1 more component, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Update timeline
- investigating Jun 19, 2025, 09:27 AM UTC
We detected an issue with our Database at 9:15GMT and our engineering team is actively investigating. Users may experience issues logging into the system or system slowness. We're currently gathering data and working to identify the root cause. We apologize for any disruption this may cause to your operations.
- investigating Jun 19, 2025, 09:27 AM UTC
We are continuing to investigate this issue.
- identified Jun 19, 2025, 09:50 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 19, 2025, 12:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 19, 2025, 12:18 PM UTC
This incident has been resolved.