MarketMan Outage History

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MarketMan had 9 outages in the last 2 years totaling 11h 50m of downtime — averaging 0.4 incidents per month.

There were 9 MarketMan outages since June 19, 2025 totaling 11h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://techstatus.marketman.com/

Critical January 19, 2026

QuickBooks Integration Service Disruption

Detected by Pingoru
Jan 19, 2026, 05:34 PM UTC
Resolved
Jan 19, 2026, 07:50 PM UTC
Duration
2h 15m
Affected: Accounting Integrations
Timeline · 4 updates
  1. investigating Jan 19, 2026, 05:34 PM UTC

    We are currently experiencing a known issue impacting MarketMan’s integration with QuickBooks Online (QBO). As of January 19, 2026, QBO export and sync actions are failing for customers. Our Engineering team is aware and actively working to restore service as quickly as possible. What you may see: * Exports to QBO fail (for example invoices, delivery notes, and other export types). * QBO sync actions fail (for example accounts and related data sync). * Export attempts may return an error. Impact: * Exports to QBO cannot be completed at this time. * QBO integration functions are interrupted until the issue is resolved.

  2. identified Jan 19, 2026, 06:11 PM UTC

    We are currently experiencing a known issue impacting MarketMan’s integration with QuickBooks Online (QBO). As of January 19, 2026, QBO export and sync actions are failing for customers. Our Engineering team has identified the issue and actively working to restore service as quickly as possible. What you may see: * Exports to QBO fail (for example invoices, delivery notes, and other export types). * QBO sync actions fail (for example accounts and related data sync). * Export attempts may return an error. Impact: * Exports to QBO cannot be completed at this time. * QBO integration functions are interrupted until the issue is resolved.

  3. monitoring Jan 19, 2026, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 19, 2026, 07:50 PM UTC

    This incident has been resolved. Any QBO exports completed during the outage will process autonomously within the coming hours.

Read the full incident report →

Critical November 18, 2025

Servers error

Detected by Pingoru
Nov 18, 2025, 11:48 AM UTC
Resolved
Nov 18, 2025, 03:22 PM UTC
Duration
3h 34m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 4 updates
  1. investigating Nov 18, 2025, 11:48 AM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2025, 12:05 PM UTC

    We have identified a Cloudflare issue that's impacting our operations. marketman.com domain is Operational

  3. monitoring Nov 18, 2025, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 03:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 27, 2025

Actual versus Theoretical Report is Down

Detected by Pingoru
Sep 27, 2025, 05:19 PM UTC
Resolved
Sep 27, 2025, 06:01 PM UTC
Duration
41m
Affected: Reports
Timeline · 3 updates
  1. identified Sep 27, 2025, 05:19 PM UTC

    The issue has been identified and the fix is being implemented.

  2. monitoring Sep 27, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 27, 2025, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2025

System lagging

Detected by Pingoru
Sep 08, 2025, 02:48 PM UTC
Resolved
Sep 08, 2025, 02:52 PM UTC
Duration
3m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 2 updates
  1. investigating Sep 08, 2025, 02:48 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 08, 2025, 02:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2025

High Server Data Processing Issue- Degraded Performance

Detected by Pingoru
Sep 08, 2025, 11:53 AM UTC
Resolved
Sep 08, 2025, 12:43 PM UTC
Duration
49m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 5 updates
  1. investigating Sep 08, 2025, 11:53 AM UTC

    We are currently investigating this issue.

  2. identified Sep 08, 2025, 12:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 08, 2025, 12:12 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 08, 2025, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 08, 2025, 12:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 22, 2025

Service Disruption

Detected by Pingoru
Aug 22, 2025, 06:27 PM UTC
Resolved
Aug 22, 2025, 06:36 PM UTC
Duration
9m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 2 updates
  1. investigating Aug 22, 2025, 06:27 PM UTC

    MarketMan is currently experiencing a service disruption. Our engineering team is actively investigating the issue to identify the cause and restore functionality as quickly as possible.

  2. resolved Aug 22, 2025, 06:36 PM UTC

    The earlier service disruption has been resolved, and MarketMan is now fully operational. Our engineering team has completed the investigation and confirmed that the issue has been addressed.

Read the full incident report →

Minor July 20, 2025

Mobile app ordering not working

Detected by Pingoru
Jul 20, 2025, 06:53 AM UTC
Resolved
Jul 20, 2025, 07:23 AM UTC
Duration
29m
Affected: MarketMan Mobile
Timeline · 3 updates
  1. investigating Jul 20, 2025, 06:53 AM UTC

    We detected an issue with our mobile app ordering functionality. We are currently investigating. In the meantime, orders can be placed on the web

  2. monitoring Jul 20, 2025, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2025, 07:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 19, 2025

Mobile app not working

Detected by Pingoru
Jun 19, 2025, 01:13 PM UTC
Resolved
Jun 19, 2025, 02:09 PM UTC
Duration
55m
Affected: MarketMan Mobile
Timeline · 3 updates
  1. investigating Jun 19, 2025, 01:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 19, 2025, 01:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2025, 02:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 19, 2025

MarketMan system is down

Detected by Pingoru
Jun 19, 2025, 09:27 AM UTC
Resolved
Jun 19, 2025, 12:18 PM UTC
Duration
2h 51m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 5 updates
  1. investigating Jun 19, 2025, 09:27 AM UTC

    We detected an issue with our Database at 9:15GMT and our engineering team is actively investigating. Users may experience issues logging into the system or system slowness. We're currently gathering data and working to identify the root cause. We apologize for any disruption this may cause to your operations.

  2. investigating Jun 19, 2025, 09:27 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 19, 2025, 09:50 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 19, 2025, 12:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 19, 2025, 12:18 PM UTC

    This incident has been resolved.

Read the full incident report →