MarketMan incident

Extended POS Sales Transaction

Major Resolved View vendor source →

MarketMan experienced a major incident on August 24, 2022 affecting Point of Sale Integrations, lasting 23h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2022, 02:23 PM UTC
Resolved
Aug 25, 2022, 02:08 PM UTC
Duration
23h 45m
Detected by Pingoru
Aug 24, 2022, 02:23 PM UTC

Affected components

Point of Sale Integrations

Update timeline

  1. identified Aug 24, 2022, 02:23 PM UTC

    Extended Point of Sale transactions incorrectly reporting. Systems affected Toast, Square, Lightspeed, Heartland and Shift4 POS

  2. monitoring Aug 25, 2022, 12:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 25, 2022, 02:08 PM UTC

    This incident has been resolved.