MarketMan experienced a major incident on March 17, 2025 affecting Accounting Integrations and Point of Sale Integrations and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 17, 2025, 09:55 AM UTC
We detected an issue with the MarketMan system and our engineering team is actively investigating. Users may experience slow response times, and inability to log in. Our initial assessment indicates this may be related to a new version that was being deployed. We're currently gathering data and working to identify the root cause. We'll provide another update within 30 minutes or sooner if we have significant findings. We apologize for any disruption this may cause to your operations.
- identified Mar 17, 2025, 10:01 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 17, 2025, 10:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2025, 10:06 AM UTC
This incident has been resolved.