Mariana Tek incident

Intermittent issues in admin reported for some users

Notice Resolved View vendor source →

Mariana Tek experienced a notice incident on January 31, 2024 affecting Admin, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2024, 12:34 PM UTC
Resolved
Jan 31, 2024, 01:36 PM UTC
Duration
1h 1m
Detected by Pingoru
Jan 31, 2024, 12:34 PM UTC

Affected components

Admin

Update timeline

  1. investigating Jan 31, 2024, 12:34 PM UTC

    We are currently investigating reports of some buttons in admin not redirecting. In some rare cases, users have reported being unable to check customers in or convert guests. Our team is working on this as a priority, subscribe to the status page for further updates. If you experience this issue refreshing/reloading the page may enable you to continue.

  2. identified Jan 31, 2024, 01:09 PM UTC

    The issue has been identified and a resolution is being implemented.

  3. resolved Jan 31, 2024, 01:36 PM UTC

    This incident has been resolved.