Mariana Tek incident

Insights Dashboards not loading

Notice Resolved View vendor source →

Mariana Tek experienced a notice incident on April 25, 2024, lasting 8h 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2024, 02:58 PM UTC
Resolved
Apr 25, 2024, 11:51 PM UTC
Duration
8h 52m
Detected by Pingoru
Apr 25, 2024, 02:58 PM UTC

Update timeline

  1. investigating Apr 25, 2024, 02:58 PM UTC

    We are currently experiencing an outage from a third party provider that is affecting our Insights Dashboards from loading. Our team is in communication with the hosting provider to resolve the issue as quickly as possible. Please note that this outage is isolated to the Insights product only - all other reporting features within Mariana Tek remain fully accessible. We appreciate your patience and will provide further updates as they become available.

  2. monitoring Apr 25, 2024, 05:49 PM UTC

    The engineering team has resolved this issue with the Insights Dashboards and they should now be accessible with no issue. We are continuing to monitor.

  3. resolved Apr 25, 2024, 11:51 PM UTC

    This incident has been resolved.