Mapbox Outage History

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Mapbox had 11 outages in the last 2 years totaling 125h 58m of downtime — averaging 0.5 incidents per month.

There were 11 Mapbox outages since July 14, 2025 totaling 125h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.mapbox.com

Major June 29, 2026

Elevated Rate of Partial Response (206) and Not Found (404) Errors in the Search Box API

Detected by Pingoru
Jun 29, 2026, 08:53 AM UTC
Resolved
Jun 29, 2026, 03:15 PM UTC
Duration
6h 22m
Affected: Search
Timeline · 3 updates
  1. investigating Jun 29, 2026, 08:53 AM UTC

    Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses. A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

  2. identified Jun 29, 2026, 09:03 AM UTC

    A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

  3. resolved Jun 29, 2026, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026

Degraded live traffic in Europe

Detected by Pingoru
Feb 10, 2026, 05:23 PM UTC
Resolved
Feb 11, 2026, 10:31 AM UTC
Duration
17h 7m
Affected: Mapbox Traffic DataTraffic Congestion Visual Layer
Timeline · 3 updates
  1. identified Feb 10, 2026, 05:23 PM UTC

    Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

  2. monitoring Feb 10, 2026, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2026, 10:31 AM UTC

    The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

Read the full incident report →

Minor December 6, 2025

Delayed delivery of Mapbox Traffic Data

Detected by Pingoru
Dec 06, 2025, 12:46 AM UTC
Resolved
Dec 08, 2025, 11:08 PM UTC
Duration
2d 22h
Affected: Mapbox Traffic Data
Timeline · 2 updates
  1. identified Dec 06, 2025, 12:46 AM UTC

    We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

  2. resolved Dec 08, 2025, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 29, 2025

High failure rate for live traffic tile requests

Detected by Pingoru
Nov 29, 2025, 03:09 AM UTC
Resolved
Nov 29, 2025, 03:54 AM UTC
Duration
44m
Affected: API
Timeline · 3 updates
  1. investigating Nov 29, 2025, 03:09 AM UTC

    Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

  2. monitoring Nov 29, 2025, 03:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 29, 2025, 03:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

AWS outage impacting Mapbox core services

Detected by Pingoru
Oct 20, 2025, 10:59 AM UTC
Resolved
Oct 21, 2025, 12:40 AM UTC
Duration
13h 41m
Affected: APIAPITelemetryMapbox Traffic Data
Timeline · 4 updates
  1. identified Oct 20, 2025, 10:59 AM UTC

    We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

  2. monitoring Oct 20, 2025, 11:55 PM UTC

    We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

  3. monitoring Oct 21, 2025, 12:12 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 21, 2025, 12:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 14, 2025

Elevated level of partial response in Search Box API

Detected by Pingoru
Oct 14, 2025, 09:48 AM UTC
Resolved
Oct 14, 2025, 09:48 AM UTC
Duration
—
Affected: Search
Timeline · 1 update
  1. resolved Oct 14, 2025, 09:48 AM UTC

    From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

Read the full incident report →

Minor September 21, 2025

Missing Closures Icons in Traffic Maps v1

Detected by Pingoru
Sep 21, 2025, 10:42 PM UTC
Resolved
Sep 22, 2025, 01:53 AM UTC
Duration
3h 10m
Affected: Mapbox Traffic Data
Timeline · 2 updates
  1. investigating Sep 21, 2025, 10:42 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 22, 2025, 01:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 21, 2025

Matrix API Planned Closures (remove icons)

Detected by Pingoru
Sep 21, 2025, 10:41 PM UTC
Resolved
Sep 22, 2025, 01:52 AM UTC
Duration
3h 11m
Affected: API
Timeline · 2 updates
  1. investigating Sep 21, 2025, 10:41 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 22, 2025, 01:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 6, 2025

Mapbox Tiling Service job delays

Detected by Pingoru
Sep 06, 2025, 10:37 PM UTC
Resolved
Sep 06, 2025, 11:24 PM UTC
Duration
46m
Affected: API
Timeline · 4 updates
  1. investigating Sep 06, 2025, 10:37 PM UTC

    We are currently investigating this issue.

  2. identified Sep 06, 2025, 10:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 06, 2025, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 06, 2025, 11:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2025

Navigation API: Missing live-traffic data

Detected by Pingoru
Jul 15, 2025, 04:24 PM UTC
Resolved
Jul 08, 2025, 11:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 15, 2025, 04:24 PM UTC

    Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

Read the full incident report →

Minor July 14, 2025

Degraded ETA and Traffic Visualization

Detected by Pingoru
Jul 14, 2025, 07:30 PM UTC
Resolved
Jul 15, 2025, 06:01 AM UTC
Duration
10h 31m
Affected: APIMapbox Traffic DataTraffic Congestion Visual Layer
Timeline · 3 updates
  1. investigating Jul 14, 2025, 07:30 PM UTC

    Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

  2. monitoring Jul 15, 2025, 04:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2025, 06:01 AM UTC

    This incident has been resolved.

Read the full incident report →