Mapbox incident

Database Maintenance

Notice Resolved View vendor source →

Mapbox experienced a notice incident on September 23, 2015, lasting 7h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2015, 08:28 PM UTC
Resolved
Sep 24, 2015, 04:14 AM UTC
Duration
7h 45m
Detected by Pingoru
Sep 23, 2015, 08:28 PM UTC

Update timeline

  1. scheduled Sep 23, 2015, 08:28 PM UTC

    We are planning to take steps to permanently mitigate the latency and error issues we have experienced on Mapbox.com and the Upload API during the past 72 hours. This will require a database maintenance that will increase error rates for write requests (POST, PUT and PATCH) for a brief period of time. Mapbox.com users may experience errors when saving projects, styles, uploads, and when editing account settings. Major API services - Maps, Geocoding, and Directions - will be entirely unaffected by this maintenance.

  2. in progress Sep 24, 2015, 04:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. monitoring Sep 24, 2015, 04:12 AM UTC

    Verification is currently underway for the maintenance items.

  4. completed Sep 24, 2015, 04:14 AM UTC

    The scheduled maintenance has been completed.