pingoru pingoru Mantle had 18 outages in the last 2 years totaling 407h 27m of downtime, averaging 0.7 incidents per month.
There were 18 Mantle outages since March 17, 2025 totaling 407h 27m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Usage event processing is currently delayed a bit. Events are still being received and queued, so nothing is lost and everything will catch up. We're working to get processing back to normal..
This incident has been resolved..
Mantle has been loading slower than usual over the past couple of days. We're actively working on a fix and will update this page as we make progress. Thanks for your patience..
This incident has been resolved..
A database load spike caused slower API responses and delayed event indexing. A fix is deployed and the system is recovering - new events are processing in real-time while we work through the remaining backlog..
This incident has been resolved..
We're currently seeing issues with our API. Our engineering team is actively investigating and working on a fix. We'll post updates here as we learn more..
We implemented a fix and are currently monitoring the result..
This incident has been resolved..
Some users may experience intermittent errors or slow response times. Our team has identified the issue and is actively working on a fix..
We implemented a fix and are currently monitoring the result..
This incident has been resolved..
Shopify Partner API is experiencing delays delivering app install events. New installs may not appear immediately in your dashboard. No data will be lost — events will backfill once Shopify recovers..
This incident has been resolved..
We're experiencing service issues due to an ongoing Cloudflare network outage - their team is investigating and we're monitoring closely: .
Cloudflare is working on a fix. We're monitoring the situation closely..
We implemented a fix and are currently monitoring the result..
This incident has been resolved..
We are currently investigating this incident..
We implemented a fix and are currently monitoring the result..
This incident has been resolved..
We are currently investigating this incident..
Our third party provider is aware and working on a solution..
This incident has been resolved..
We are currently investigating this incident..
This incident has been resolved..
We are currently investigating this incident..
We are continuing to work on a fix for this incident..
This incident has been resolved..
We are currently investigating this incident..
This incident has been resolved..
We are currently investigating this incident..
We implemented a fix and are currently monitoring the result..
This incident has been resolved..
We are currently investigating this incident..
We are continuing to work on a fix for this incident..
This incident has been resolved..
We implemented a fix and are currently monitoring the result..
This incident has been resolved..
App events are delayed while Shopify's API is experiencing issues.
Issues with Shopify's APIs have been resolved.
We implemented a fix and are currently monitoring the result..
This incident has been resolved..
Issue identified and being worked on..
This incident has been resolved..