Mantle incident

Delayed Shopify App Install Events

Minor Resolved View vendor source →

Mantle experienced a minor incident on February 14, 2026, lasting 3d 18h. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2026, 07:45 AM UTC
Resolved
Feb 18, 2026, 02:06 AM UTC
Duration
3d 18h
Detected by Pingoru
Feb 14, 2026, 07:45 AM UTC

Update timeline

  1. monitoring Feb 14, 2026, 07:45 AM UTC

    Shopify Partner API is experiencing delays delivering app install events. New installs may not appear immediately in your dashboard. No data will be lost — events will backfill once Shopify recovers..

  2. resolved Feb 18, 2026, 02:06 AM UTC

    This incident has been resolved..