ManageEngine incident

Component "Identity360" and a few other components are Down

Major Resolved View vendor source →

ManageEngine experienced a major incident on March 28, 2026 affecting Analytics Plus Cloud and Cloud DNS ManageEngine and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2026, 12:55 PM UTC
Resolved
Mar 28, 2026, 01:17 PM UTC
Duration
22m
Detected by Pingoru
Mar 28, 2026, 12:55 PM UTC

Affected components

Analytics Plus CloudCloud DNS ManageEngineCustom ServiceDesk Plus CloudIdentity360Log360 CloudME Service Desk Plus CloudMSP CentralManageEngine AlarmsOneManageengine MarketplacePatch Manager Plus Cloud

Update timeline

  1. investigating Mar 28, 2026, 12:55 PM UTC

    "Patch Manager Plus Cloud" is Down

  2. investigating Mar 28, 2026, 12:55 PM UTC

    "Analytics Plus Cloud" is Down

  3. investigating Mar 28, 2026, 12:55 PM UTC

    "Custom ServiceDesk Plus Cloud" is Down

  4. investigating Mar 28, 2026, 12:56 PM UTC

    "Identity360" is Down

  5. investigating Mar 28, 2026, 12:56 PM UTC

    "ME MDM Client Portal (Mobile Device Management Cloud)" is Down

  6. investigating Mar 28, 2026, 12:56 PM UTC

    "Endpoint Central (Endpoint Central Cloud)" is Down

  7. investigating Mar 28, 2026, 12:56 PM UTC

    "ME Service Desk Plus Cloud" is Down

  8. investigating Mar 28, 2026, 12:56 PM UTC

    "Remote Access Plus (Remote Access Plus Cloud)" is Down

  9. investigating Mar 28, 2026, 12:57 PM UTC

    "Cloud DNS ManageEngine" is Down

  10. investigating Mar 28, 2026, 12:57 PM UTC

    "Mobile Device Management Cloud (Mobile Device Management Cloud)" is Down

  11. investigating Mar 28, 2026, 12:57 PM UTC

    "Mobile Device Management (Endpoint Central Cloud)" is Down

  12. investigating Mar 28, 2026, 12:57 PM UTC

    "MSP Central" is Down

  13. investigating Mar 28, 2026, 12:57 PM UTC

    "Manageengine Marketplace" is Down

  14. investigating Mar 28, 2026, 12:57 PM UTC

    "ManageEngine AlarmsOne" is Down

  15. investigating Mar 28, 2026, 12:57 PM UTC

    "Log360 Cloud" is Down

  16. investigating Mar 28, 2026, 12:58 PM UTC

    "Remote Control and System Manager (Remote Access Plus Cloud)" is Down

  17. investigating Mar 28, 2026, 12:58 PM UTC

    "Site24x7" is Down

  18. investigating Mar 28, 2026, 12:59 PM UTC

    "Remote Control and System Manager (Endpoint Central Cloud)" is Down

  19. monitoring Mar 28, 2026, 01:14 PM UTC

    "Mobile Device Management Cloud (Mobile Device Management Cloud)" is Operational

  20. monitoring Mar 28, 2026, 01:14 PM UTC

    "Mobile Device Management (Endpoint Central Cloud)" is Operational

  21. monitoring Mar 28, 2026, 01:14 PM UTC

    "Remote Control and System Manager (Remote Access Plus Cloud)" is Operational

  22. monitoring Mar 28, 2026, 01:14 PM UTC

    "ManageEngine AlarmsOne" is Operational

  23. monitoring Mar 28, 2026, 01:14 PM UTC

    "Remote Control and System Manager (Endpoint Central Cloud)" is Operational

  24. monitoring Mar 28, 2026, 01:14 PM UTC

    "Analytics Plus Cloud" is Operational

  25. monitoring Mar 28, 2026, 01:14 PM UTC

    "Custom ServiceDesk Plus Cloud" is Operational

  26. monitoring Mar 28, 2026, 01:14 PM UTC

    "Cloud DNS ManageEngine" is Operational

  27. monitoring Mar 28, 2026, 01:14 PM UTC

    "Identity360" is Operational

  28. monitoring Mar 28, 2026, 01:14 PM UTC

    "Endpoint Central (Endpoint Central Cloud)" is Operational

  29. monitoring Mar 28, 2026, 01:15 PM UTC

    "Remote Access Plus (Remote Access Plus Cloud)" is Operational

  30. monitoring Mar 28, 2026, 01:16 PM UTC

    "Patch Manager Plus Cloud" is Operational

  31. monitoring Mar 28, 2026, 01:16 PM UTC

    "ME MDM Client Portal (Mobile Device Management Cloud)" is Operational

  32. monitoring Mar 28, 2026, 01:16 PM UTC

    "Manageengine Marketplace" is Operational

  33. monitoring Mar 28, 2026, 01:16 PM UTC

    "Log360 Cloud" is Operational

  34. monitoring Mar 28, 2026, 01:16 PM UTC

    "Site24x7" is Operational

  35. monitoring Mar 28, 2026, 01:17 PM UTC

    "ME Service Desk Plus Cloud" is Operational

  36. resolved Mar 28, 2026, 01:17 PM UTC

    All components are Operational