ManageEngine incident

"Custom ServiceDesk Plus Cloud" is Down

Major Resolved View vendor source →

ManageEngine experienced a major incident on July 13, 2026 affecting Custom ServiceDesk Plus Cloud, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 02:53 PM UTC
Resolved
Jul 13, 2026, 03:15 PM UTC
Duration
22m
Detected by Pingoru
Jul 13, 2026, 02:53 PM UTC

Affected components

Custom ServiceDesk Plus Cloud

Update timeline

  1. investigating Jul 13, 2026, 02:53 PM UTC

    "Custom ServiceDesk Plus Cloud" is Down

  2. resolved Jul 13, 2026, 03:15 PM UTC

    All components are Operational