Malomo experienced a minor incident on August 20, 2025 affecting Klaviyo, lasting 19h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Klaviyo
Update timeline
- monitoring Aug 20, 2025, 05:54 PM UTC
Our team identified an issue with the Klaviyo integration connection that has caused a backup in event processing. Some accounts may see delayed events during this time. Our team has deployed a fix and is monitoring the reduction in the event backlog.
- resolved Aug 21, 2025, 01:24 PM UTC
Our team has confirmed that the backup in event processing for the Klaviyo integration has been fully resolved. Events are now processing as expected.