Malomo incident

Degraded Integration Performance

Major Resolved View vendor source →

Malomo experienced a major incident on May 27, 2024 affecting Klaviyo, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 27, 2024, 01:59 PM UTC
Resolved
May 28, 2024, 02:17 PM UTC
Duration
1d
Detected by Pingoru
May 27, 2024, 01:59 PM UTC

Affected components

Klaviyo

Update timeline

  1. investigating May 27, 2024, 01:59 PM UTC

    We are currently investigating an issue. You may experience issues receiving events to our integrations during this time.

  2. monitoring May 27, 2024, 02:39 PM UTC

    A fix has been implemented and we are monitoring the results. A backlog of older events are being processed now and any new events that come into the platform will be processed immediately.

  3. resolved May 28, 2024, 02:17 PM UTC

    This incident has been resolved. All events have been processing as expected since the fix was implemented yesterday morning.