MakeGov experienced a major incident on September 7, 2026 affecting IDVs, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
IDVs
Update timeline
- investigating Sep 07, 2026, 10:11 PM UTC
We observed a service disruption affecting the IDVs API (elevated error rates and slow responses). Our team is investigating.
- identified Sep 07, 2026, 10:15 PM UTC
The IDVs API is now showing service disruption.
- identified Sep 07, 2026, 10:26 PM UTC
The IDVs API is now showing partial outage.
- resolved Sep 07, 2026, 10:28 PM UTC
The IDVs API has recovered and is operating normally.