MakeGov experienced a major incident on September 7, 2026 affecting Entity Metrics, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Entity Metrics
Update timeline
- investigating Sep 07, 2026, 10:11 PM UTC
We observed a service disruption affecting the Entity Metrics API (elevated error rates and slow responses). Our team is investigating.
- identified Sep 07, 2026, 10:14 PM UTC
The Entity Metrics API is now showing service disruption.
- identified Sep 07, 2026, 10:24 PM UTC
The Entity Metrics API is now showing partial outage.
- resolved Sep 07, 2026, 10:27 PM UTC
The Entity Metrics API has recovered and is operating normally.