Make incident

Facebook Lead Ads Error: "Unsupported get request. Object with ID "..." does not exist, cannot be loaded due to missing permissions or does not support this operation"

Make is currently experiencing a major incident affecting eu1.make.com and eu2.make.com and 1 more component, which began 6 min ago. The vendor's full update timeline is below.

Started
May 13, 2026, 08:19 AM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
May 13, 2026, 08:19 AM UTC

Affected components

eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.com

Update timeline

  1. identified May 13, 2026, 08:19 AM UTC

    We've identified that Meta API is experiencing issues impacting Facebook Leads* data and payloads. Our team created a bug report and escalated this to Meta team and awaiting their confirmation & resolution of the ongoing issue. We are actively monitoring the situation and will update you as soon as we have an update or more information available.