Mailjet incident

Log in issues

Minor Resolved View vendor source →

Mailjet experienced a minor incident on March 14, 2022 affecting Mailjet App and Website (Mailjet.com) and 1 more component, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2022, 07:31 PM UTC
Resolved
Mar 14, 2022, 11:15 PM UTC
Duration
3h 43m
Detected by Pingoru
Mar 14, 2022, 07:31 PM UTC

Affected components

Mailjet AppWebsite (Mailjet.com)SEND API

Update timeline

  1. investigating Mar 14, 2022, 07:31 PM UTC

    We are currently investigating log in/ authentication issues

  2. identified Mar 14, 2022, 08:20 PM UTC

    We have identified the root cause of the issue and actively working on its resolution

  3. identified Mar 14, 2022, 08:46 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 14, 2022, 10:10 PM UTC

    A fix has been implemented and we are monitoring the results

  5. resolved Mar 14, 2022, 11:15 PM UTC

    This incident has been resolved.