Mailjet incident

Intermittent Authentication Issues

Notice Resolved View vendor source →

Mailjet experienced a notice incident on April 5, 2022, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2022, 07:03 PM UTC
Resolved
Apr 05, 2022, 08:07 PM UTC
Duration
1h 3m
Detected by Pingoru
Apr 05, 2022, 07:03 PM UTC

Update timeline

  1. investigating Apr 05, 2022, 07:03 PM UTC

    We are currently investigation issues with authentication with our API and SMTP services.

  2. identified Apr 05, 2022, 07:18 PM UTC

    We've identified the root cause of the issue and we are currently working on it's resolution

  3. monitoring Apr 05, 2022, 07:27 PM UTC

    A fix has been implemented and we are currently monitoring the results

  4. resolved Apr 05, 2022, 08:07 PM UTC

    The incident has been resolved