Mailjet incident

Intermittent failures accessing templates

Major Resolved View vendor source →

Mailjet experienced a major incident on September 12, 2022 affecting Email Editor, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2022, 09:25 AM UTC
Resolved
Sep 12, 2022, 11:07 AM UTC
Duration
1h 41m
Detected by Pingoru
Sep 12, 2022, 09:25 AM UTC

Affected components

Email Editor

Update timeline

  1. identified Sep 12, 2022, 09:25 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 12, 2022, 10:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 12, 2022, 11:07 AM UTC

    This incident has been resolved.