Mailjet incident

Template builder reports into 500 error page

Major Resolved View vendor source →

Mailjet experienced a major incident on September 12, 2022 affecting Mailjet Embedded, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2022, 02:48 PM UTC
Resolved
Sep 12, 2022, 08:11 PM UTC
Duration
5h 23m
Detected by Pingoru
Sep 12, 2022, 02:48 PM UTC

Affected components

Mailjet Embedded

Update timeline

  1. investigating Sep 12, 2022, 02:48 PM UTC

    We are currently investigating the issue

  2. identified Sep 12, 2022, 02:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 12, 2022, 07:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 12, 2022, 08:11 PM UTC

    This incident has been resolved.