Mailjet incident

Passport Builder Inaccessible

Minor Resolved View vendor source →

Mailjet experienced a minor incident on November 3, 2022 affecting Email Editor, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2022, 09:44 PM UTC
Resolved
Nov 03, 2022, 11:15 PM UTC
Duration
1h 30m
Detected by Pingoru
Nov 03, 2022, 09:44 PM UTC

Affected components

Email Editor

Update timeline

  1. investigating Nov 03, 2022, 09:44 PM UTC

    We are currently investigating an issue where the Passport page is incorrectly redirecting to Campaigns.

  2. identified Nov 03, 2022, 10:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 03, 2022, 11:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2022, 11:15 PM UTC

    This incident has been resolved.