Mailjet incident

Inconsistent performance accessing the Email Editor

Mailjet experienced a minor incident on February 8, 2023 affecting Mailjet Embedded, lasting 20h 16m. The incident has been resolved; the full update timeline is below.

Started: Feb 08, 2023, 04:34 PM UTC
Resolved: Feb 09, 2023, 12:50 PM UTC
Duration: 20h 16m
Detected by Pingoru: Feb 08, 2023, 04:34 PM UTC

Affected components

Mailjet Embedded

Update timeline

identified Feb 08, 2023, 04:34 PM UTC

Our teams have detected inconsistent performance when accessing the Email Editor. This is related to a cache issue that will be automatically resolved tomorrow 2pm CEST time. We have determined that a workaround is to clear your cache or attempt to log in using a different browser. Please contact your support team if you have any further questions.
resolved Feb 09, 2023, 12:50 PM UTC

This incident has been resolved.