Mailjet incident

Inconsistent performance editing and saving templates in the Email Editor

Minor Resolved View vendor source →

Mailjet experienced a minor incident on February 9, 2023 affecting Email Editor, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2023, 08:56 AM UTC
Resolved
Feb 09, 2023, 12:51 PM UTC
Duration
3h 55m
Detected by Pingoru
Feb 09, 2023, 08:56 AM UTC

Affected components

Email Editor

Update timeline

  1. investigating Feb 09, 2023, 08:56 AM UTC

    We are currently investigating this issue.

  2. identified Feb 09, 2023, 10:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 09, 2023, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 09, 2023, 12:51 PM UTC

    This incident has been resolved.