Mailjet incident

Degraded performance on contact list uploads and export features

Minor Resolved View vendor source →

Mailjet experienced a minor incident on April 10, 2023 affecting Mailjet App, lasting 15h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2023, 08:28 AM UTC
Resolved
Apr 10, 2023, 11:30 PM UTC
Duration
15h 2m
Detected by Pingoru
Apr 10, 2023, 08:28 AM UTC

Affected components

Mailjet App

Update timeline

  1. investigating Apr 10, 2023, 08:28 AM UTC

    We are currently investigating an issue impacting contact list uploads, segment calculations, and other export functionalities within Mailjet

  2. identified Apr 10, 2023, 08:53 AM UTC

    The issue has been identified and a fix is been implemented

  3. identified Apr 10, 2023, 10:58 AM UTC

    We are continuing to work on a fix for this issue

  4. identified Apr 10, 2023, 04:18 PM UTC

    We are still working on a resolution.

  5. monitoring Apr 10, 2023, 11:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 10, 2023, 11:30 PM UTC

    This incident has been resolved