Mailjet incident

The application is unreliable for some customers.

Major Resolved View vendor source →

Mailjet experienced a major incident on June 8, 2023 affecting Mailjet App, lasting 15h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2023, 02:38 AM UTC
Resolved
Jun 08, 2023, 06:24 PM UTC
Duration
15h 46m
Detected by Pingoru
Jun 08, 2023, 02:38 AM UTC

Affected components

Mailjet App

Update timeline

  1. investigating Jun 08, 2023, 02:38 AM UTC

    We're noticing some issues with how the application is performing. The team has started the investigation. We will provide an update as soon as the issue is identified.

  2. identified Jun 08, 2023, 06:52 AM UTC

    We're still investigating the issue. Our team identified a potential root cause and we're working on its resolution.

  3. identified Jun 08, 2023, 12:09 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 08, 2023, 03:48 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 08, 2023, 03:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 08, 2023, 06:24 PM UTC

    This incident has been resolved.