Mailjet experienced a minor incident on June 22, 2023 affecting Outgoing SMTP, lasting 5h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 22, 2023, 03:59 PM UTC
Engineers have identified the issue and are continuing to work on a resolution.
- identified Jun 22, 2023, 04:16 PM UTC
Engineers continue to work on the issue and are restarting services which may temporarily impact other services.
- identified Jun 22, 2023, 05:59 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 22, 2023, 07:00 PM UTC
The issue has been remediated and systems are beginning to process normally, but outbound mail is still delayed. Next update in one hour.
- identified Jun 22, 2023, 08:13 PM UTC
A resolution has been put in place and systems are stabilized. We are still processing outbound mail queues and customers may still see delays in outbound email.
- monitoring Jun 22, 2023, 08:57 PM UTC
We are continuing to monitor outbound mail queues and will provide the next update when outbound mail is being delivered within normal thresholds.
- resolved Jun 22, 2023, 09:44 PM UTC
This incident has been resolved.