Mailjet incident

503 errors in the API

Major Resolved View vendor source →

Mailjet experienced a major incident on June 24, 2023 affecting SEND API and REST API and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2023, 09:06 AM UTC
Resolved
Jun 24, 2023, 12:12 PM UTC
Duration
3h 6m
Detected by Pingoru
Jun 24, 2023, 09:06 AM UTC

Affected components

SEND APIREST APIEvent API

Update timeline

  1. investigating Jun 24, 2023, 09:06 AM UTC

    Some customers might be experiencing 503 errors coming from our APIs, our team is investigating the issue.

  2. identified Jun 24, 2023, 09:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 24, 2023, 10:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 24, 2023, 12:12 PM UTC

    This incident has been resolved.