Mailjet incident

Degraded performance on campaign scheduling

Minor Resolved View vendor source →

Mailjet experienced a minor incident on June 28, 2023 affecting Outgoing SMTP, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2023, 07:59 AM UTC
Resolved
Jun 28, 2023, 09:52 AM UTC
Duration
1h 52m
Detected by Pingoru
Jun 28, 2023, 07:59 AM UTC

Affected components

Outgoing SMTP

Update timeline

  1. investigating Jun 28, 2023, 07:59 AM UTC

    Some customers may report that scheduled campaigns are not being sent. Our teams are currently investigating this issue.

  2. identified Jun 28, 2023, 08:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 28, 2023, 08:47 AM UTC

    Some customers may report degraded performance on sending campaigns or campaigns scheduled not being sent. Our teams are currently investigating this issue.

  4. monitoring Jun 28, 2023, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 28, 2023, 09:52 AM UTC

    This incident has been resolved.