Mailjet incident

Login issues with Mailjet Application

Critical Resolved View vendor source →

Mailjet experienced a critical incident on July 30, 2024 affecting Mailjet App, lasting 13h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 12:25 PM UTC
Resolved
Jul 31, 2024, 01:55 AM UTC
Duration
13h 29m
Detected by Pingoru
Jul 30, 2024, 12:25 PM UTC

Affected components

Mailjet App

Update timeline

  1. investigating Jul 30, 2024, 12:25 PM UTC

    We are currently investigating this issue.

  2. identified Jul 30, 2024, 12:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 30, 2024, 04:29 PM UTC

    We are continuing to work through the fix for this issue

  4. identified Jul 30, 2024, 07:06 PM UTC

    The mitigation of the DDoS attack to our application is still in progress.

  5. monitoring Jul 30, 2024, 10:05 PM UTC

    The service is back but we're continuing to monitor its state to ensure there's no further issues.

  6. resolved Jul 31, 2024, 01:55 AM UTC

    The service is back to normal.