Mailjet experienced a critical incident on July 31, 2024 affecting Mailjet App, lasting 5h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Mailjet App
Update timeline
- identified Jul 31, 2024, 05:44 AM UTC
The issue has been identified and we are currently working through the fix
- identified Jul 31, 2024, 08:13 AM UTC
The mitigation of the DDoS attack to our application is still in progress.
- monitoring Jul 31, 2024, 08:36 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 31, 2024, 09:17 AM UTC
We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.
- monitoring Jul 31, 2024, 10:51 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 31, 2024, 11:03 AM UTC
This incident has been resolved.