Mailjet incident

Event sending issues related to Event API

Major Resolved View vendor source →

Mailjet experienced a major incident on October 23, 2024, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 11:55 AM UTC
Resolved
Oct 23, 2024, 02:56 PM UTC
Duration
3h 1m
Detected by Pingoru
Oct 23, 2024, 11:55 AM UTC

Update timeline

  1. investigating Oct 23, 2024, 11:55 AM UTC

    We are currently investigating issues with our Event API partially sending events.

  2. identified Oct 23, 2024, 01:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2024, 01:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2024, 02:56 PM UTC

    This incident has been resolved.