Mailgun incident

Login issues

Major Resolved View vendor source →

Mailgun experienced a major incident on May 2, 2024 affecting Control Panel, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2024, 06:41 AM UTC
Resolved
May 02, 2024, 08:01 AM UTC
Duration
1h 20m
Detected by Pingoru
May 02, 2024, 06:41 AM UTC

Affected components

Control Panel

Update timeline

  1. investigating May 02, 2024, 06:41 AM UTC

    We are investigating reports that some customers are unable to login to app.mailgun.com

  2. identified May 02, 2024, 07:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 02, 2024, 07:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 02, 2024, 08:01 AM UTC

    This incident has been resolved.