Mailgun incident

Login & Sending Issues

Critical Resolved View vendor source →

Mailgun experienced a critical incident on May 31, 2024 affecting API and Control Panel and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 08:10 AM UTC
Resolved
May 31, 2024, 10:22 AM UTC
Duration
2h 12m
Detected by Pingoru
May 31, 2024, 08:10 AM UTC

Affected components

APIControl PanelEmail ValidationSMTPInbox PlacementOutbound DeliverySpam Trap NetworkInbound email processingEvents & LogsStats and Analytics

Update timeline

  1. investigating May 31, 2024, 08:10 AM UTC

    We are currently investigating this issue.

  2. identified May 31, 2024, 08:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 31, 2024, 08:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 31, 2024, 08:50 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 31, 2024, 10:22 AM UTC

    This incident has been resolved.