Mailgun incident

Customer Portal Intermittently not Loading

Major Resolved View vendor source →

Mailgun experienced a major incident on July 1, 2024 affecting Control Panel, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 04:57 PM UTC
Resolved
Jul 01, 2024, 05:18 PM UTC
Duration
21m
Detected by Pingoru
Jul 01, 2024, 04:57 PM UTC

Affected components

Control Panel

Update timeline

  1. investigating Jul 01, 2024, 04:57 PM UTC

    The customer portal is loading intermittently, we are investigating the issue at this time.

  2. monitoring Jul 01, 2024, 05:08 PM UTC

    We have identified the issue and are monitoring the resolution.

  3. resolved Jul 01, 2024, 05:18 PM UTC

    This incident has been resolved.