Mailgun incident

Delayed Logs in EU Region

Minor Resolved View vendor source →

Mailgun experienced a minor incident on July 19, 2024 affecting Events & Logs, lasting 5h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 11:03 AM UTC
Resolved
Jul 19, 2024, 04:24 PM UTC
Duration
5h 20m
Detected by Pingoru
Jul 19, 2024, 11:03 AM UTC

Affected components

Events & Logs

Update timeline

  1. investigating Jul 19, 2024, 11:03 AM UTC

    Some logs are delayed in our EU region. We are currently investigating the issue.

  2. identified Jul 19, 2024, 11:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 19, 2024, 12:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 19, 2024, 01:22 PM UTC

    We are monitoring the backfill process for log data.

  5. monitoring Jul 19, 2024, 02:35 PM UTC

    Data is continuing to be backfilled. We are monitoring the process.

  6. resolved Jul 19, 2024, 04:24 PM UTC

    This incident has been resolved.