Mailgun incident

US Region(s): Elevated SMTP Connection Latency / Timeouts

Minor Resolved View vendor source →

Mailgun experienced a minor incident on September 30, 2024 affecting SMTP, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 08:47 PM UTC
Resolved
Oct 01, 2024, 12:29 AM UTC
Duration
3h 42m
Detected by Pingoru
Sep 30, 2024, 08:47 PM UTC

Affected components

SMTP

Update timeline

  1. investigating Sep 30, 2024, 08:47 PM UTC

    We are currently experiencing elevated timeouts when sending email via SMTP in US regions. Investigation is underway.

  2. monitoring Sep 30, 2024, 11:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2024, 12:29 AM UTC

    This incident has been resolved.