Mailgun incident

Degraded performance

Minor Resolved View vendor source →

Mailgun experienced a minor incident on May 19, 2025 affecting API and Email Validation and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 09:27 PM UTC
Resolved
May 19, 2025, 10:28 PM UTC
Duration
1h
Detected by Pingoru
May 19, 2025, 09:27 PM UTC

Affected components

APIEmail ValidationSMTPInbox PlacementOutbound DeliverySpam Trap NetworkInbound email processingEmail PreviewsEvents & LogsStats and Analytics

Update timeline

  1. investigating May 19, 2025, 09:27 PM UTC

    We are currently investigating reports of degraded performance.

  2. identified May 19, 2025, 09:33 PM UTC

    We have identified an issue with one of our datastores and are attempting to implement a fix.

  3. monitoring May 19, 2025, 09:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 19, 2025, 10:28 PM UTC

    This incident has been resolved.