Mailgun incident

Delayed Logs in EU Region

Minor Resolved View vendor source →

Mailgun experienced a minor incident on November 28, 2025 affecting Events & Logs, lasting 10h 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 08:28 AM UTC
Resolved
Nov 28, 2025, 07:14 PM UTC
Duration
10h 46m
Detected by Pingoru
Nov 28, 2025, 08:28 AM UTC

Affected components

Events & Logs

Update timeline

  1. identified Nov 28, 2025, 08:28 AM UTC

    We're currently seeing delayed logging events in the EU region with up to a 15-minute delay.

  2. identified Nov 28, 2025, 08:55 AM UTC

    We continue to see logging event delays of up to 25 minutes.

  3. identified Nov 28, 2025, 09:08 AM UTC

    We continue to see logging event delays of up to 30 minutes.

  4. identified Nov 28, 2025, 09:32 AM UTC

    We continue to see logging event delays of up to 40 minutes.

  5. identified Nov 28, 2025, 10:04 AM UTC

    We continue to see logging event delays of up to 40 minutes.

  6. identified Nov 28, 2025, 10:21 AM UTC

    We continue to see logging event delays of up to 40 minutes.

  7. identified Nov 28, 2025, 10:45 AM UTC

    We continue to see logging event delays of up to 50 minutes.

  8. identified Nov 28, 2025, 11:13 AM UTC

    We continue to see logging event delays of up to 55 minutes.

  9. identified Nov 28, 2025, 11:50 AM UTC

    We continue to see logging event delays of up to 60 minutes.

  10. identified Nov 28, 2025, 12:19 PM UTC

    We continue to see logging event delays of up to 60 minutes.

  11. identified Nov 28, 2025, 12:44 PM UTC

    We continue to see logging event delays of up to 60 minutes.

  12. identified Nov 28, 2025, 01:04 PM UTC

    We continue to see logging event delays of up to 60 minutes.

  13. identified Nov 28, 2025, 01:30 PM UTC

    We continue to see logging event delays of up to 60 minutes.

  14. identified Nov 28, 2025, 01:55 PM UTC

    We continue to see logging event delays of up to 60 minutes.

  15. identified Nov 28, 2025, 02:27 PM UTC

    We continue to see logging event delays of up to 55 minutes.

  16. identified Nov 28, 2025, 02:32 PM UTC

    We continue to see logging event delays of up to 50 minutes.

  17. identified Nov 28, 2025, 02:40 PM UTC

    We continue to see logging event delays of up to 45 minutes.

  18. identified Nov 28, 2025, 02:50 PM UTC

    We continue to see logging event delays of up to 35 minutes.

  19. identified Nov 28, 2025, 02:59 PM UTC

    We continue to see logging event delays of up to 30 minutes.

  20. identified Nov 28, 2025, 03:09 PM UTC

    We continue to see logging event delays of up to 20 minutes.

  21. identified Nov 28, 2025, 03:19 PM UTC

    We continue to see logging event delays of up to 10 minutes.

  22. identified Nov 28, 2025, 03:34 PM UTC

    We continue to see logging event delays of up to 5 minutes.

  23. monitoring Nov 28, 2025, 03:45 PM UTC

    Event processing has caught up and delays have resolved. We continue to monitor all operations.

  24. monitoring Nov 28, 2025, 04:32 PM UTC

    Events are processing normally, we continue to monitor as we see elevated send volumes.

  25. monitoring Nov 28, 2025, 05:19 PM UTC

    Events are processing normally, we continue to monitor as we see elevated send volumes.

  26. monitoring Nov 28, 2025, 05:56 PM UTC

    Logs are currently delayed by 15 minutes due to elevated sending volumes.

  27. monitoring Nov 28, 2025, 06:26 PM UTC

    Logs are currently delayed by 20 minutes due to elevated sending volumes. Outbound sending, inbound messages, and webhooks are not impacted.

  28. monitoring Nov 28, 2025, 06:54 PM UTC

    Events are processing normally without delay. We will continue to monitor the performance of the logging system.

  29. resolved Nov 28, 2025, 07:14 PM UTC

    All systems are operating normally.