Mailgun experienced a notice incident on February 13, 2015, lasting 4d 6h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Feb 13, 2015, 02:37 AM UTC
Rackspace, our parent company and hosting provider, will be performing data center maintenance in Chicago that will impact Mailgun's primary infrastructure on February 16th, 2015 starting at 9:00 PM PST. Maintenance will last anywhere from 3 minutes to 1 hour. In anticipation of this event Mailgun will being routing our main message delivery endpoints (API and SMTP) to our secondary data center in Virginia to ensure message delivery in not interrupted. However, auxiliary services such as Logs, Message Tracking, and the Control Panel will be unavailable. All services will be returned to normal after the scheduled network maintenance is complete.
- scheduled Feb 16, 2015, 02:59 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- completed Feb 17, 2015, 08:55 AM UTC
Rackspace network maintenance was completed without incident.