pingoru pingoru mailfloss had 5 outages in the last 2 years totaling 33h 58m of downtime, averaging 0.2 incidents per month.
There were 5 mailfloss outages since November 16, 2025 totaling 33h 58m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Our ingestion provider is experiencing degraded performance and thus we are receiving data at a delayed and degraded pace. Instafloss is affected by this degradation. We are monitoring the situation closely.
The issues from our ingestion provider that were affecting our Instafloss service appear to be resolved and the backlog cleared.
We're currently experiencing degraded performance due to high load and dropped database connections. This is especially affecting our webhooks and Superfloss feature. Thanks for your patience while we troubleshoot.
Systems are back to normal and the queue has been cleared. Thanks so much for your patience and understanding as we worked to resolve this issue. This incident is related to the downtime experienced on July 15th, and we are looking to patch these weaknesses in our infrastructure asap. This is our top priority until we can get it under control.
We're currently experience an inability to connect to our database. Services are down while we work to resolve this issue. Thank you for your patience and understanding as we work to resolve the issue as quickly as possible.
Services are coming back online and database is stabilizing. We'll continue to monitor the situation as we process the backlog. Thanks for your continued patience while we work to correct the issue.
Systems are back online and stable. We'll continue to monitor the situation. Thanks so much for your patience as we worked to resolve the issue.
We're currently experiencing severe degradation due to blocked queues. Email verification is very slow. We're working hard to resolve this asap. Thanks for your understanding and patience as we work to resolve the issue.
We've been able to resume email verification and are currently working through the backlog. This will take some time as our database is also degraded due to the large backlog. Thank you for your continued patience as we continue to work through the queue.
The backlog has been cleared and email verification has resumed back to normal. We will continue to monitor the situation to ensure systems have fully recovered.
Services appear to be back to normal. We needed to revert back to our old queuing method. We may experience interruptions as we try to bring the new queuing back online, and will provide future status updates if that is the case. We will do our best to avoid any interruption.
We're currently investigating dropped connections with Instafloss. Many Instafloss emails are not being processed at this time.
The issue has been resolved and Instafloss function restored.