mailfloss experienced a minor incident on July 18, 2026 affecting Frontend app and Instafloss, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Frontend appInstafloss
Update timeline
- investigating Jul 18, 2026, 02:00 PM UTC
We're currently experiencing degraded performance due to high load and dropped database connections. This is especially affecting our webhooks and Superfloss feature. Thanks for your patience while we troubleshoot.
- resolved Jul 18, 2026, 02:55 PM UTC
Systems are back to normal and the queue has been cleared. Thanks so much for your patience and understanding as we worked to resolve this issue. This incident is related to the downtime experienced on July 15th, and we are looking to patch these weaknesses in our infrastructure asap. This is our top priority until we can get it under control.