MailChannels experienced a minor incident on January 30, 2025 affecting SMTP Service, lasting 5h 58m. The incident has been resolved; the full update timeline is below.
Affected components
SMTP Service
Update timeline
- investigating Jan 30, 2025, 03:10 PM UTC
We are currently investigating higher-than-normal connection latency that might have an impact on outbound email delivery service.
- investigating Jan 30, 2025, 05:27 PM UTC
We are continuing to investigate the issue.
- monitoring Jan 30, 2025, 06:26 PM UTC
We have implemented a fix and continuing to monitor.
- resolved Jan 30, 2025, 06:58 PM UTC
This incident has been resolved.