MailChannels incident

Outbound Filtering Blocked Emails

Major Resolved View vendor source →

MailChannels experienced a major incident on February 12, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 02:15 PM UTC
Resolved
Feb 12, 2025, 02:15 PM UTC
Duration
—
Detected by Pingoru
Feb 12, 2025, 02:15 PM UTC

Update timeline

  1. resolved Feb 12, 2025, 02:53 PM UTC

    A significant portion of the outbound email was temporarily blocked between 14:10 UTC and 14:25 UTC. The filter has been fixed, and we are processing normally now. This was caused by the introduction of a bad rule, which was quickly detected and reverted.