Magic Labs incident

Service Interruption

Major Resolved View vendor source →

Magic Labs experienced a major incident on November 18, 2025 affecting Authentication and API and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:52 PM UTC
Resolved
Nov 18, 2025, 04:03 PM UTC
Duration
3h 10m
Detected by Pingoru
Nov 18, 2025, 12:52 PM UTC

Affected components

AuthenticationAPIDashboard

Update timeline

  1. investigating Nov 18, 2025, 12:52 PM UTC

    Users unable to login via email or sign messages due to upstream provider outage. We are currently investigating.

  2. resolved Nov 18, 2025, 04:03 PM UTC

    This incident has been resolved.