Magic Labs incident

Users unable to login

Minor Resolved View vendor source →

Magic Labs experienced a minor incident on November 1, 2023 affecting Authentication and API and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2023, 11:34 PM UTC
Resolved
Nov 02, 2023, 12:04 AM UTC
Duration
30m
Detected by Pingoru
Nov 01, 2023, 11:34 PM UTC

Affected components

AuthenticationAPIDashboard

Update timeline

  1. monitoring Nov 01, 2023, 11:34 PM UTC

    Users encountered increased latency and were unable to login for 15 minutes. A fix has been deployed and we are currently monitoring.

  2. investigating Nov 02, 2023, 12:03 AM UTC

    This incident has been resolved.

  3. resolved Nov 02, 2023, 12:04 AM UTC

    This incident has been resolved.