Magic Labs incident

Degraded service performance

Notice Resolved View vendor source →

Magic Labs experienced a notice incident on January 8, 2024 affecting Authentication and Dashboard, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2024, 05:52 PM UTC
Resolved
Jan 08, 2024, 06:56 PM UTC
Duration
1h 3m
Detected by Pingoru
Jan 08, 2024, 05:52 PM UTC

Affected components

AuthenticationDashboard

Update timeline

  1. investigating Jan 08, 2024, 05:52 PM UTC

    You may temporarily experience increased latency and error rates. We are actively investigating the degraded performance issue.

  2. resolved Jan 08, 2024, 06:56 PM UTC

    We are seeing an improvement in the error rates and continuing to monitor.